Ride on Railways Ltd

• Check current price and description
• If in doubt speak to us- contact us page

• Quote (if required) -reply by email or verbal confirmation of prices
• Order - copy sent to confirm placement of order
• Invoice - sent prior to posting goods

Please provide us with your full address and a daytime contact number - required by the courier. + products/services you require.

• Email, phone or post to address at bottom of the page
• Orders will be printed up and used as workshop works orders. We will try our best to work through them in the order they were received.
• Deposits will only be require for special order or adapted items.

• We can take credit and debit card payments over the phone. DO NOT EMAIL CARD DETAILS.
• PayPal accepted but fees are 3.5% (4% overseas)

• Bank account details will be on the bottom of your invoice.
• For overseas transfers we get charged £6 by the banks on transfers over £100.
• Bank to bank welcome but please do not pay in cash at your end.

Cheque

• Please make cheques payable to "Ride on Railways Ltd"
• Allow 7 working days for the cheque to clear before items are posted

• Please let us know in advance if you intend to pay cash.
• We prefer bank transfer or cheques if possible as we are charged 10p per £10 to pay it in to the bank account
• Do not send cash through the post

• Collection preferred but then we ship around the world so understand this is not always possible.
• Small items (under 2kg) via the Post Office. Please note we have to add VAT on top of Post Office prices. Items are usually posted on Tuesdays and Fridays.
• Large items via courier. Generally orders broken down in to packages of 25kg or less e.g. Hercles bogies 21kg and deck 13kg.
• Insurance will be added at £1 per £100 value unless asked not to include.
• Packaging. We try our best to recycle packaging and will not charge for items we haven't had to pay for. Unfortunately we do have to buy large boxes and the occasional Jiffi bag. If charged they will be at cost.